In November of 2014, Minor Mobley left the corporate world to go into business with his wife Jennifer, opening Excel Automotive Repair.
“I felt I could offer better service to the clients that used our services,” Mobley says.
“We believe that a happy customer is a loyal one, and our goal is to put the customer first every time.”
The couple has offered automotive services and tire repair at their shop at 1207 Foundry St. in St Charles, for the past year, relocating from 17th St., where they had operated for four years prior. And while the shift from one career to another was a big one, it wasn’t without passion. Mobley, a U.S. Marine veteran, grew up loving cars and the way they work.
“From an early age I can remember helping my dad change oil and fix things like brakes, radiators and carburetors,” Mobley says.
Excel’s philosophy is simple: Trust is earned; never given. And by loving what they do and focusing on service, Mobley hopes to prove that trust is deserved, time and time again.
“We follow a strict process and never sway from it,” he says. “It is like going to your favorite fast food chain and getting a burger. If that burger tastes different than usual, then, well, something must be off or something has changed. We want you to know what to expect and how it will be presented every time.”
As the business thrives, Mobley hopes to expand the Excel team to eight people, and make a difference on folks who may just be starting out in their automotive careers.
“I would like to hire more high school kids that are unclear with their future and give them a chance to learn and possibly make a career in the automotive industry,” Mobley says. “I would also like to hire more veterans and give them a place to reestablish themselves as civilians.”
Part of that initiative comes from a sense of pride in the community Excel serves. It also drives the Mobley’s to do more, beyond the scope of the business, itself. The Mobleys’ Big Hearts of Fox Valley NFP provides items to those in need for local children.
“This year marks the 6th year that we started the outreach and it is getting stronger every year,” Mobley says. “I love this community. My wife and I spend most of our free time giving back to it.”
That commitment to service, to excellence and to community is no doubt part of the reason Excel Automotive has been named a Best of the Fox winner four consecutive years.
“What an honor that we were blessed enough to win this title four years in a row,” Mobley says. “We by no means take this honor for granted. Winning it 4 straight years is a testament to my team and our process and to our amazing clients that vote for us. We thank you!”
“I get to help people every day. It’s not a job to me, it’s a calling.”
Excel Automotive Repair
1207 Foundry St., Unit A | St. Charles
Monday-Friday 8 a.m. to 6 p.m.